Warranty Support Policy

Download a printable version of the  Limited Warranty Statement 01R3.pdf    This statement is valid for any article purchased after the 1st March, 2009.

Download a printable version  of the Limited Warranty Statement prior to 010309.pdf   
This statement is valid for any article purchased before the 1st March, 2009.

SERVICE - NEW RMA PROCESS

UPDATE: Microair has implemented a New RMA Process.

All returns require a RMA number prior to returning.

Please contact us via email mailto:rma@microair.com.au?subject=RMA Request 

Please note any parcels received without an RMA on the outer packaging will be returned to sender

Returning products to australia (international customers only)  - instructions & commercial invoice

Repair returns instructions T2000 01R4.pdf

Repair returns instructions M760 01R4.pdf

Customer Fault Sheet - to be used when returning goods to microair

Customer Fault T2000 Info Sheet 01R1.pdf

Customer Fault M760 Info Sheet 01R1.pdf

Interim Service Centre actions for return of repairs to microair

As of the 1st Jan 2014, Microair Service will no longer offer support for M760 rev M and earlier radios. The radios can be identified by having a serial number below 7400 or by reporting software V1 on power on. The last production of these radios finished in 2004.

This action is taken due to large scale obsolescence of service parts which now makes repair non-viable.

This in no way affects our support of M760 rev N and later radios and all other Microair product.

returning product to IPCO Avionic's - France

Customers can contact IPCO by email at instruments.precision@wanadoo.fr
or by phone at +33 546 90 39 30

http://www.ipco-instruments.com